Features

Every tool your operations team needs in one platform.

Build operations across Shopify, WooCommerce, and marketplaces with a single unified OS.

Unified Commerce Dashboard

This dashboard consolidates Shopify, WooCommerce, BigCommerce, and Magento order data into one UI.

Operations teams track inventory, order status, and campaign metrics from one place.

It includes automated reconciliation for payments across Shopify and Amazon SP-API.

Users can set role-based access for store managers and finance analysts.

  • Real-time order roll-up
  • Central inventory status
  • Channel performance view
  • One-click export
  • Permission controls

AI Agents & Automation

184 specialized agents handle tasks like order routing, shipment tracking, and campaign triggers.

Agents can watch WooCommerce order events and trigger Magento inventory updates.

Automation includes balance checks before sending broadcast email to reduce overselling.

Operators can audit each goal and disable agents per store.

  • Autonomous fulfillment actions
  • Cross-channel campaigns
  • Dynamic pricing actions
  • Exception detection
  • Audit logging

Multi-Platform Inventory & Order Sync

Synchronize stock and orders across Shopify, Etsy, and PrestaShop in minutes.

Automatic conflict resolution prevents double-selling by locking inventory for pending orders.

Daily reconciliation reports identify mismatches in SKUs and units.

The system supports multi-warehouse operations and channels.

  • Real-time stock updates
  • Order two-way sync
  • SKU normalization
  • Warehouse assignments
  • Backorder handling

Real-Time Analytics & Reporting

Unified reporting combines transaction data from Amazon, eBay, and Squarespace into one dataset.

Operations leaders view margin, conversion, and channel ROI in one place.

You can filter by brand, store, and campaign in the same report.

Daily scheduled summaries are delivered via email and Slack.

  • Multi-store KPI dashboard
  • COGS reporting
  • Funnel analytics
  • Custom date ranges
  • Scheduled exports

Feature FAQ

How do I send emails from my own domain in an e-commerce tool?

You add a sending domain in the platform, and verify via DNS records for SPF, DKIM, and DMARC. This ensures your brand email, like hello@yourbrand.com, passes authentication. You can then use templates for order confirmation emails and post-purchase sequences. The platform tracks opens, clicks, and revenue by UTM. This adds reliability for Shopify and Magento stores sending transactional and marketing messages.

How can I automate order notifications via SMS?

In the workflow builder, choose an order status trigger from Shopify or WooCommerce and add an SMS action. Insert dynamic fields like customer name, order number, and estimated delivery. SMS compliance is enforced with opt-out text keywords and consent checks. Every SMS event is logged and tied back to the unified analytics layer. This works for brands with Amazon and eBay storefronts to reduce manual fulfillment updates.

What is centralized data normalization?

Data normalization maps different fields from Shopify orders, Magento line items, and Etsy listings into a single schema. It normalizes product attributes, customer address structures, and inventory quantities. This allows reporting across channels without custom ETL for each API. It also allows AI agents to make consistent decisions across platforms. It is the foundation for unified dashboards and cross-channel analytics.

How do AI agents execute multi-channel operations?

AI agents listen to commerce events and execute actions based on configured rules and templates. For example, an agent can monitor Shopify low stock and update PrestaShop inventory simultaneously. Agents can also trigger marketing campaigns when a high-value order is placed on BigCommerce. They operate in an orchestration layer with audit logs. This ensures repeatable autonomous operation across all connected platforms.

Can I use workflows for inventory, orders, and campaigns?

Yes, the visual workflow builder includes triggers from inventory levels, order events, customer segments, and analytics thresholds. You can create workflows that update inventory on WooCommerce, send transactional email, and post to Slack. Each node includes conditions and branching, and the execution is logged for audit and rollback. This reduces manual work and supports teams running multiple stores. Workflows are reusable for apparel, electronics, and subscription-based operations.

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